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Frequently Asked Questions |
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Q: How can I send cargo abroad?
A: For booking, please send an email to our company. Once your cargo is booked with us, you should bring it to our Export office to be received and loaded onto the booked flight. |
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Q: What are your rates for sending cargo abroad?
A: It depends upon various conditions for more details please e-mail us For booking, please email Customer Service of our company. |
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Q: Has my cargo left Delhi?
A: Please email our Export Division with the Air Way Bill details to find out the status of your cargo as per our records. |
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Q: Why has my cargo taken long to be forwarded?
A: Cargo may be delayed for various reasons including:-
- volumes of cargo on that sector/route or
- booking was not done for the cargo.
Please email our Export Division with your consignment or Air Way Bill details, to find out exactly what happened. |
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Q: The consignee claims that he has not received the cargo, what happened?
A: Manifested cargo may not be received at the destination for the following reasons: - The cargo may have been manifested but not actually loaded onto the aircraft
- The cargo may have been offloaded because of weight and/or space limitations
- If the cargo was to be transshipped, it may not have been loaded onto the next aircraft
Please email our Export Division with your consignment or Air Way Bill details, to find out what our records indicate. |
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Q: Part of my consignment has not been received at the destination what happened?
A: Part of a consignment may not be received for various reasons including:-
- It was offloaded due to space or weight limitations.
- The cargo was misdirected after leaving DCCPL
Please email our Export Division with your consignment or Air Way Bill details, to find out what our records indicate. |
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Who Can Use The Service
Anyone who needs to book a cargo at short notice, - from around the world - can use the Diamond Country Cargo services.
How Do I Book?
Simply use Our online registration form, e-mail, and telephonic on the '' link for more information and booking. |
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| Testimonials / Rewards |
We have achieve awards from JAL, from consecutive
five years for our services and highest customer satisfaction.... |
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